Install Choji
Get from zero to generating tickets in under 5 minutes.
! Before you start
- Google Chrome (or any Chromium-based browser like Edge, Brave, Arc)
- A Choji account — sign up here (takes 30 seconds)
- An AI API key — you'll need an API key from your AI provider. The extension uses your key directly — we never store or proxy it.
Download the extension
Download the Choji Chrome extension package. It's a .zip file — don't unzip it yet on some systems, Chrome can handle it directly, but we recommend unzipping.
Download Choji Chrome ExtensionUnzip and load into Chrome
-
a
Unzip the downloaded file to a folder you won't delete (e.g.,
~/Extensions/choji) -
b
Open Chrome and go to
chrome://extensions - c Enable "Developer mode" using the toggle in the top-right corner
- d Click "Load unpacked" and select the unzipped folder
- e You should see the Choji butterfly icon appear in your extensions bar
Configure the extension
- a Click the Choji icon in the toolbar, then click "Settings"
- b Enter your AI API key from your provider
- c Log in with your Choji account credentials
- d The extension will automatically fetch your team's ticket format
Set up your ticket format
Before generating tickets, your team owner should configure the ticket format in the dashboard.
- a Go to Dashboard → Ticket Format
- b Add your ticket sections (e.g., Summary, Steps to Reproduce, Expected/Actual Behavior)
- c Add an example ticket so the AI knows your preferred style
-
d
Configure your GitHub repository (e.g.,
your-org/your-repo)
Try it out!
Go to any page with customer messages — Intercom, Slack, an email — highlight the text, and click the Choji butterfly icon. Watch as it generates a perfectly formatted ticket in seconds.
Free plan: 5 tickets per day per team. Upgrade to Pro for unlimited.
Troubleshooting
Extension icon doesn't appear
Click the puzzle piece icon in Chrome's toolbar, then pin the Choji extension.
"Unauthorized" error
Make sure you're logged in through the extension settings. Try logging out and back in.
"API key invalid" error
Double-check that your AI API key is correct and has available credits.
Ticket generation fails
Check that your team has a ticket format configured in the dashboard, and that you haven't hit the daily limit (free plan: 5/day).
GitHub push fails
Verify that the GitHub repo is correctly configured in your ticket format settings, and that your GitHub token has write access to the repository.
Share this page with your team: choji.ai/install