🦋 Choji is currently in beta — join early and help shape the future of ticket creation

Customer ask.
Eng ticket.
One click.

Non-technical people spend ~1 hour per day writing bad engineering tickets. Choji turns any customer message into a perfectly structured ticket — formatted exactly how your team wants it.

The ticket problem is real

Customer-facing teams know the issue. Engineers need structured tickets. Support people don't speak engineer.

63%

of support tickets lack enough detail for engineering to action them

1hr+

per day spent by non-technical people rewriting customer asks as tickets

3 days

average delay when tickets bounce back for more information

Three steps. Zero friction.

From customer message to GitHub issue in seconds.

1

Highlight the message

Select any customer message on any page — Intercom, Slack, Gmail, wherever your support happens.

👤
Customer via Intercom

When I upload a photo on mobile it just spins for 10 seconds then shows "upload failed" — this has been happening since the last update

2

Click the Choji icon

The extension uses AI with your team's exact ticket format to generate the perfect ticket instantly.

Choji Generating...
Summary: Mobile photo upload fails with timeout
Steps: 1. Open app on iOS...
3

Push to GitHub

Review the ticket, tweak if needed, then push directly to your team's GitHub Issues with one click.

GitHub Issues
open Mobile photo upload fails with timeout

Opened just now by support-bot

See it in action

app.intercom.com/inbox
👤

Sarah from Acme Corp

2 minutes ago via Intercom

Hi! Several of our users are reporting that the export to PDF feature isn't working on the reports page. They click the button and nothing happens. This started after your update on Monday. It's blocking our end-of-month reporting. Can you fix this ASAP?
Choji
3/5 today

PDF Export Broken on Reports Page

Summary

PDF export button on reports page is non-functional since Monday's update. Blocking end-of-month reporting for customers.

Steps to Reproduce

1. Navigate to Reports page
2. Click "Export to PDF" button
3. Observe: nothing happens

Expected Behavior

PDF downloads with current report data.

Works wherever your customers talk

Choji works on any webpage. Highlight text, click, done.

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Stop rewriting customer messages.
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